In order to comply with Japan Financial Services Agency (FSA) regulations and as we prepare to become a fully regulated financial institution in Japan, we are pleased to inform our users of additional measures related to Bitcoin and Ethereum wallets. These measures will ensure the highest level of controls in how customers funds are managed and include full segregation of customer funds as well as multi-sig cold wallet.
Effective on July 10, 2017 at 12:00 JST, all BTC and ETH funds will be stored in segregated wallets. Additionally, BTC funds will be stored in multi-sig cold wallets on this date and time.
As a result of this migration, please note that DEPOSIT ADDRESSES WILL CHANGE FOR BOTH BTC AND ETH. Log in to your QUOINEX account after July 10th, 2017 12:00 PM JST to get the new deposit address, and make sure that you are sending BTC and ETH to the correct address. Otherwise, your deposits may be lost.