National holidays and bank holidays have a great affect on our working schedule, in particular fiat withdrawal processing schedule, due to the team spanned in many countries including Vietnam, Singapore, and Japan. Please go through this article carefully before making time-sensitive transactions. Trading platform is live 24/7 except during maintenance and emergencies.
In general, crypto withdrawals are unavailable on Vietnam holidays, and may be slowed or also unavailable on Singapore and US holidays. For fiat deposits and withdrawals, details are as follows:
- SGD, JPY, AUD, USD, EUR, HKD, AUD, and IDR transactions are unavailable during Japan holidays and their home countries. For example, IDR transactions will be unavailable during Japan and Indonesia holidays.
- INR transactions are unavailable during Vietnam and India holidays.