As a general rule, arrival of deposits are checked via bank statements and credited on working days. See our National Holiday Schedule for more details.
|Deposit currencies||Cut-off time|
|SGD*||11AM and 3PM JST|
|JPY*||monitored from 9AM to 4PM JST|
|INR||2PM JST and 8PM JST|
|USD, EUR, AUD, HKD***||monitored from 9AM to 2PM JST|
* SGD Deposits made via FAST and local JPY deposits made after cut-off time (especially Japan evening time) will be credited on the next working day. We're human too, guys.
From 12AM JST October 25th 2017, SGD deposits will be received at a new bank account. This bank account is in Japan, so SGD funds are now international wires and will not arrive on the same day they are sent. They will be processed and credited upon arrival during bank working hour.
** IDR deposits made from a different bank usually take a few hours or more to arrive, depending on the sending bank.
*** USD, EUR, AUD, and HKD deposits are all international wires. We cannot guarantee their time of arrival.