QUOINEX processes withdrawal requests (crypto & fiat) from Monday to Friday. Fiat withdrawals in particular follow Japanese bank holiday schedule. Please keep track of these holidays and time your trading accordingly.
Crypto withdrawal requests initiated from user-side by 0300 UTC (Coordinated Universal Time) will be approved, processed, and broadcast to blockchains by 1500 UTC the same day.
Fiat withdrawal requests initiated from user-side by 0300 UTC will be bank instructed within 3 working days from date of request.
Withdrawal processing can be delayed or halted due to security checks and technical issues.
Why do we take so long in processing withdrawals compared to other exchanges? We are aware that crypto price movements are active at a break-neck speed, and near-instant transactions from one place to another is preferred by a large part of the crypto community. However, we prioritize security above all else. See our Medium articles below to learn more about this decision: